The notification inbox tells you when your orders fill, when money moves, when you are liquidated, and when points are distributed. Open it from the bell icon in the app — on mobile it opens as Inbox.
On web, notifications are marked BETA: "Notifications are in beta and still being tested. Some notifications may be delayed, missing, or incorrect. If you notice an issue, contact Support." Treat the inbox as a convenience, not as your record of what happened — Portfolio is the authoritative history.
Reading your inbox
Filter with the three tabs:
- All
- Personal — events on your own account
- Global — product updates and announcements
On web, the header shows how many notifications are loaded and how many are unread. On mobile, the top bar is labeled Inbox without counts. Unread items are marked with a dot and a highlighted background, and are marked read once you have actually seen them on screen. Opening a notification can take you straight to the relevant place — a fill, for example, selects the right perps account and opens that market.
When the same trading action in one market produces more than one fill, N1 can combine them into one notification. The summary shows the number of fills and separate Bought and Sold totals, each with the asset amount, total value, and weighted average price. Bought and sold fills are not netted together. A single fill keeps the existing order-filled format. Use Portfolio → Trade History to view each individual fill.
Older notifications are paged; use the previous/next controls at the bottom.
Empty states read "No personal notifications," "No global notifications," or "No inbox notifications" depending on the tab.
Clearing notifications
On mobile, swipe left on a notification to reveal Clear, then select it. On web, use the delete control. Use Clear all to clear everything loaded. Clearing only affects your inbox — it does not undo or alter the underlying event.
Choosing what you get
Open notification settings from the inbox. The master switch is Personal inbox notifications: "Control future account activity and rewards. Existing inbox items and global notices stay visible." Turning it off disables the individual categories below it, and it applies to future notifications only.
The inbox categories are:
- Trading activity — "Order fills."
- Cash activity — "Deposits, withdrawals, and account transfers."
- Margin risk — "Account equity approaching its required minimum."
- Trigger executions — "Successful and failed stop-loss and take-profit triggers."
- Liquidations — "Personal liquidation notices."
- Trading credits — "New credits, credits ready to claim, expiry, and payouts."
Each is Enable / Disable. Global notices, including points distribution results, cannot be switched off.
Trigger execution push alerts controls mobile alerts when a stop-loss or take-profit trigger executes or fails. This push setting is enabled by default when mobile push alerts are on. It is separate from the Trigger executions inbox category, so you can control inbox entries and push alerts independently.
An executed trigger alert means the trigger sent its order; it does not confirm that the order filled. Check order status after an execution alert. If execution fails, review your position and open orders immediately.
Cash activity also covers transfers between accounts. A transfer creates a Transfer sent notification on the sending account and a Transfer received notification on the receiving account, each showing the amount and the other account. When you move funds between your own N1 accounts you get both, and the other side is shown as your account #N. When another user is involved you see their shortened wallet address instead. Transfers currently show up in the inbox only — they do not send a push notification yet.
One current gap is stated in the settings dialog: "Notifications for withdrawals sent over the N1 network will be added later."
If notifications stop arriving
- Check whether Personal inbox notifications or the specific category is disabled.
- You may see: "Routine activity notifications for this account are temporarily paused after unusually high activity. The pause expires within one hour." Cash, liquidation and global notifications keep working during the pause. It clears on its own.
- If settings will not load or save you will see "Could not load notification settings. Try again." or "Could not save notification settings. Try again." — reload and retry.
Because the inbox is in beta, use Portfolio to confirm anything that matters: fills in Trade History, money in Deposits / Withdrawals, and liquidations in Liquidations.