The notification inbox tells you when your orders fill, when money moves, when you are liquidated, and when points are distributed. Open it from the bell icon in the app — on mobile it opens as Inbox.
On web, notifications are marked BETA: "Notifications are in beta and still being tested. Some notifications may be delayed, missing, or incorrect. If you notice an issue, contact Support." Treat the inbox as a convenience, not as your record of what happened — Portfolio is the authoritative history.
Reading your inbox
Filter with the three tabs:
- All
- Personal — events on your own account
- Global — product updates and announcements
On web, the header shows how many notifications are loaded and how many are unread. On mobile, the top bar is labeled Inbox without counts. Unread items are marked with a dot and a highlighted background, and are marked read once you have actually seen them on screen. Opening a notification can take you straight to the relevant place — a fill, for example, selects the right perps account and opens that market.
Older notifications are paged; use the previous/next controls at the bottom.
Empty states read "No personal notifications," "No global notifications," or "No inbox notifications" depending on the tab.
Clearing notifications
On mobile, swipe left on a notification to reveal Clear, then select it. On web, use the delete control. Use Clear all to clear everything loaded. Clearing only affects your inbox — it does not undo or alter the underlying event.
Choosing what you get
Open notification settings from the inbox. The master switch is Personal inbox notifications: "Control future account activity and rewards. Existing inbox items and global notices stay visible." Turning it off disables the individual categories below it, and it applies to future notifications only.
The categories are:
- Trading activity — "Order fills."
- Cash activity — "Deposits, withdrawals, and account transfers."
- Liquidations — "Personal liquidation notices."
- Points — "Points distribution results."
Each is Enable / Disable. Global notices cannot be switched off.
Cash activity also covers transfers between accounts. A transfer creates a Transfer sent notification on the sending account and a Transfer received notification on the receiving account, each showing the amount and the other account. When you move funds between your own N1 accounts you get both, and the other side is shown as your account #N. When another user is involved you see their shortened wallet address instead. Transfers currently show up in the inbox only — they do not send a push notification yet.
One current gap is stated in the settings dialog: "Notifications for withdrawals sent over the N1 network will be added later."
If notifications stop arriving
- Check whether Personal inbox notifications or the specific category is disabled.
- You may see: "Routine activity notifications for this account are temporarily paused after unusually high activity. The pause expires within one hour." Cash, liquidation and global notifications keep working during the pause. It clears on its own.
- If settings will not load or save you will see "Could not load notification settings. Try again." or "Could not save notification settings. Try again." — reload and retry.
Because the inbox is in beta, use Portfolio to confirm anything that matters: fills in Trade History, money in Deposits / Withdrawals, and liquidations in Liquidations.